Internet Explorer 9 crashes when you create a PDF from the Nuance PDF toolbar


When you use the Nuance PDF toolbar plugin to create a .pdf file, Windows Internet Explorer 9 crashes or freezes. This problem does not occur in Internet Explorer 8.


An update to the Nuance PDF toolbar that fixes the compatibility issue is not available yet.

To resolve this incompatibility, disable the Nuance PDF toolbar by following these steps:
  1. Close all Internet Explorer windows.
  2. Open a new Internet Explorer window.
  3. When you receive the Nuance PDF toolbar incompatibility notification, click Keep it disabled or ignore the notification.

Note  Nuance PDF toolbar may not work correctly when the toolbar is disabled.

More Information

For more information about browser add-ons, visit the following Microsoft websites:
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Artikkel-ID: 2591169 – Forrige gjennomgang: 15. okt. 2012 – Revisjon: 1