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Symptoms

Consider the following scenario:

  • You deploy a Microsoft Virtual Desktop Infrastructure (VDI) environment.

  • You try to define the home directory by using the "Set Remote Desktop Services user Home Directory" Group Policy.

  • There is a user property for a Remote Desktop Service (RDS) home folder.

  • The user logs on to the VDI desktop.

In this scenario, the Group Policy and the user property setting do not take effect. More specifically, the default directory from the user Profile tab is set as the home directory.

Although this behavior is expected, it's desirable for VDI environments to use a custom home folder in some situations. For example, they are far away from the user main location, or they are used for special applications.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. After installing this update, you have an additional option to set the user home directory. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows 7

  • Windows 7 SP1

  • Windows Server 2008 R2

  • Windows Server 2008 R2 SP1

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

You can enable a custom home directory setting by using the following machine-global registry entries:HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\ProfSvc\ParametersSet the HomeDir entry for the UNC path. e.g. \\server\home-share
Set the HomeDirDrive Entry for Drive Letter. e.g. h:

The implementation automatically appends a folder for each user with a <samaccountname>.<NETBIOSDOMAIN> notation.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    1.17xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    GDR

    6.1.760
    1.21xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Profprov.dll

6.1.7601.17514

28,672

20-Nov-2010

12:20

x86

Profsvc.dll

6.1.7601.21991

169,472

10-May-2012

04:34

x86

Profsvc.ptxml

Not applicable

648

13-Jul-2009

20:36

Not applicable

Userprofilewmiprovider.mof

Not applicable

10,708

13-Jul-2009

20:36

Not applicable

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Profprov.dll

6.1.7601.17514

33,792

20-Nov-2010

13:27

x64

Profsvc.dll

6.1.7601.21991

216,064

10-May-2012

05:33

x64

Profsvc.ptxml

Not applicable

648

13-Jul-2009

20:29

Not applicable

Userprofilewmiprovider.mof

Not applicable

10,708

13-Jul-2009

20:29

Not applicable

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Profprov.dll

6.1.7601.17514

78,848

20-Nov-2010

10:28

IA-64

Profsvc.dll

6.1.7601.21991

461,824

10-May-2012

04:28

IA-64

Profsvc.ptxml

Not applicable

648

13-Jul-2009

20:29

Not applicable

Userprofilewmiprovider.mof

Not applicable

10,708

13-Jul-2009

20:29

Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information about Remote Desktop Session Host, go to the following Microsoft website:

General information about Remote Desktop Session HostHere is the detail information about the RDS home folder policy:
Folder: Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\profiles
Policy name: Set Remote Desktop Services user Home Directory
Registry entry names: WFHomeDirDrive, WFHomeDirUnc

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

X86_7d70f4dfd51d84214e9600eda15a1032_31bf3856ad364e35_6.1.7601.21991_none_2d9227ee6a7a19e4.manifest

File version

Not applicable

File size

695

Date (UTC)

10-May-2012

Time (UTC)

19:24

Platform

Not applicable

File name

X86_microsoft-windows-profsvc_31bf3856ad364e35_6.1.7601.21991_none_fde8e397aa504f76.manifest

File version

Not applicable

File size

40,206

Date (UTC)

10-May-2012

Time (UTC)

19:29

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_c16a53409be53ba20fe48aefb80b2590_31bf3856ad364e35_6.1.7601.21991_none_ba045287c1c07325.manifest

File version

Not applicable

File size

699

Date (UTC)

10-May-2012

Time (UTC)

19:24

Platform

Not applicable

File name

Amd64_microsoft-windows-profsvc_31bf3856ad364e35_6.1.7601.21991_none_5a077f1b62adc0ac.manifest

File version

Not applicable

File size

40,210

Date (UTC)

10-May-2012

Time (UTC)

19:32

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_a710a9d929e64b4b2824b624dd5c07ae_31bf3856ad364e35_6.1.7601.21991_none_75b722afa805eb2b.manifest

File version

Not applicable

File size

697

Date (UTC)

10-May-2012

Time (UTC)

19:24

Platform

Not applicable

File name

Ia64_microsoft-windows-profsvc_31bf3856ad364e35_6.1.7601.21991_none_fdea878daa4e5872.manifest

File version

Not applicable

File size

40,208

Date (UTC)

10-May-2012

Time (UTC)

19:24

Platform

Not applicable

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