Some printer settings are not restored correctly when you use Printbrm.exe in Windows Server 2012 R2

This article describes an issue that occurs when you use the Printbrm.exe tool on a print server that's running Windows Server 2012 R2. You can fix this issue by using the update in this article. Before you install this update, see the Prerequisites section.

Symptoms

Not all the printer queues settings are restored correctly after you restore a backup by using the Printbrm.exe command-line tool. To be specific, the settings that are not restored are in the PrinterDriverData structure. The corresponding settings are not in the backup file itself, meaning that it never even got backed up in the first place.

How to get this update

You can get this update by using one of the following methods. We have released an update through Windows Update and Microsoft Download Center. Even though this issue is observed only in Windows Server 2012 R2, the update also applies to Windows 8.1.

Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.

Method 1: Windows Update

This update is provided as a Recommended update on Windows Update. For more information on how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

Note You must be running Microsoft Internet Explorer 6.0 or later.

Update detail information

Prerequisites

To apply this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.

Registry information

To apply this update, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update doesn't replace a previously released update.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.
Windows 8.1 and Windows Server 2012 R2
Additional file information
Egenskaper

Artikkel-ID: 3148146 – Forrige gjennomgang: 11. mai 2016 – Revisjon: 1

Tilbakemelding