Windows Installer returns Error 2738

When you attempt to install a prgram you get one of the following errors
2738 Could not access VBScript runtime for custom action

Fix it for me

To fix this problem automatically, click the
Fix this problemlink. Click
Runin the
File Downloaddialog box, and then follow the steps in the Fix it wizard.

Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.

Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.

Next, go to the "Did this fix the problem?" section.

Let me fix it myself

To resolve this problem, follow these steps:
  1. Make sure that the Vbscript.dll and Jscript.dll files are not registered in HKEY_CURRENT_USER (HKCU). To do this, locate the following registry keys:
    • VBScript: HKCU\SOFTWARE\Classes\CLSID\{ B54F3741-5B07-11CF-A4B0-00AA004A55E8}
    • JScript: HKCU\SOFTWARE\Classes\CLSID\{ F414C260-6AC0-11CF-B6D1-00AA00BBBB58}
  2. Remove these keys if they exist in HKEY_CURRENT_USER.
  3. Reregister the Vbscript.dll and Jscript.dll files in the system32 directory from an elevated command prompt by using Regsvr32.exe.
1. • • 2. 3.
Bug Meta Data:
When you install you get Msi Installer error 2738 Could not access VBScript runtime for custom action [2]

More Information
Run Fixit Soultion (use Fixit with ID BP):
50181: Reregister Windows Script Engine

Or "Let me fix it myself":

8/10/2009 12:14 PM
Changed by: cindico
Status: Active

Approved for FixIT KB for FixIT for Windows Installer.

This is mandatory content and is 100% required so I have approved and assigned to David Caldwell to complete.



Artikel-id: 974451 - Laatst bijgewerkt: - Revisie: 1