You receive the "The wireless network is not supported" error message when you start the Vodafone CasaTV software from the Xbox 360 Dashboard

SYMPTOMS

When you try to start the Vodafone CasaTV software under App, My Apps channel in the Xbox 360 Dashboard to watch television content, you receive the following error message on the television screen:
The wireless network is not supported.

CAUSE

This problem may occur because your Xbox 360 console is currently connected to the network by using the Xbox 360 Wireless Networking Adapter. A wireless connection cannot be used to watch television content by using the Xbox 360 console.

THINGS TO TRY

To resolve this problem, connect your Xbox 360 console to the Vodafone network by using a network cable.

For more information about the recommended network settings on the Xbox 360 console, click the following article number to view the article in the Microsoft Knowledge Base:
978195 Recommended network settings for Vodafone CasaTV (Portugal) customers
Eigenschappen

Artikel-id: 978192 - Laatst bijgewerkt: 14 feb. 2017 - Revisie: 1

Microsoft Xbox

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