Title: Information about an Office document may be retained after you delete cached information or you enable the "Delete files from the Office Document Cache when they are closed" option in Office 2010

Symptoms

Consider the following scenario:
  • You use an Office application on your computer to open a document in a library on a server that is running Microsoft SharePoint Server 2010 or on a server that is running Microsoft SharePoint Foundation 2010.
  • You close the document.

    Note You do not have to change the document to experience this issue.
  • You delete the cached information and then you enable the Delete files from the Office Document Cache when they are closed option.
In this scenario, information such as document name, URL, and author name are retained in a file in the following folder on the computer:
%userprofile%\Local Settings\Application Data\Microsoft\Office\14.0\OfficeFileCache

Workaround

To work around this issue, open documents directly from the SharePoint library by using the Library tools. Do not use Office 2010 Upload Center.

Important If you do use the Office 2010 Upload Center, clearing the Office Document Cache by clicking Delete cached files or enabling the Delete files from the Office Document cache when they are closed option will delete the document content from the cache. But a listing of files that are opened is kept in the cache and stored on your computer.

More Information

To clear Office Document Cache, follow these steps:
  1. Click Start, point to All Programs, and then point to Microsoft Office.
  2. Point to Microsoft Office 2010 Tools, and then click Microsoft Office 2010 Upload Center.
  3. On the Settings menu, click Delete cached files.
  4. Click Delete cached information to confirm the deletion of the files.
To prevent Office Document Cache from maintaining closed documents, follow these steps:
  1. Click Start, point to All Programs, and then point to Microsoft Office.
  2. Point to Microsoft Office 2010 Tools, and then click Microsoft Office 2010 Upload Center.
  3. On the Settings menu, click Delete files from the Office Document Cache when they are closed.
Eigenschappen

Artikel-id: 983267 - Laatst bijgewerkt: - Revisie: 1

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