"Name Error 3" error message when you send a query to an EDNS-enabled forwarding DNS server, and the query is resolved by using WINS forward lookup in Windows Server 2008 R2

Symptoms

Consider the following scenario:
  • You are in a network environment.
  • You have a DNS server (server A) that is running Windows Server 2008 R2 and that hosts a DNS zone.
  • You enable Windows Internet Name Service (WINS) forward lookup on the DNS zone on server A.
  • You have another DNS server (server B) that is running Windows Server 2008 R2 and that has a forwarder to server A.
  • You send a query to the forwarding DNS server (server B).
  • The query is forwarded to server A, and then is resolved by using WINS forward lookup successfully.
  • You wait for the Time to Live (TTL) value to expire and then send the same query to server B again.

    Note The default TTL expiration value is 15 minutes.
In this scenario, server B receives the following error message from server A:
Name Error 3
Note This issue occurs only between DNS servers that are running Windows Server 2008 R2 and that have the extension mechanisms for DNS (EDNS) probes feature enabled by default.

Resolution

This hotfix is also available at Microsoft Update Catalog

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information

Workaround

To work around this issue, disable the EDNS probes feature. To do this, at command prompt, type the following command, and then press Enter:
dnscmd /config /EnableEDNSProbes 0

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information about another issue that occurs because of EDNS0 functionality, click the following article number to view the article in the Microsoft Knowledge Base:
832223 Some DNS name queries are unsuccessful after you deploy a Windows Server 2003 or Windows Server 2008 R2-based DNS server
Additional file information
Eigenschappen

Artikel-id: 2550719 - Laatst bijgewerkt: 31 mei 2013 - Revisie: 1

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