Description of the Outlook 2007 hotfix package (Outlook.msp): February 24, 2009


This article describes the Microsoft Office Outlook 2007 issues that are fixed in the hotfix package that is dated February 24, 2009.

For more information about other improvements made to Outlook in the February 24, 2009 cumulative updates, click the following article number to view the article in the Microsoft Knowledge Base:

968009 Outlook 2007 improvements in the February 2009 cumulative update


Issues that this hotfix package fixes

This hotfix fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:
  • In Outlook 2007, data is not consistently copied to the clipboard when you press CTRL+INSERT. In the following scenario, the CTRL+INSERT command does not work:
    • You select an e-mail message from the message list to view the message in the reading pane.
    • In the reading pane, you select text from the body of the message, and you try to copy the selected text to the clipboard by using CTRL+INSERT.
    Note This works if you open the e-mail message in the message window.BUG #: 23142 (OfficeQFE)
  • Outlook 2007 crashes when you run the Send/Receive command. Outlook 2007 may also crash when you run the Download Address Book command. BUG #: 23204 (OfficeQFE)
  • Consider the following scenario:
    • You develop a COM Add-in for Outlook 2007 by using Visual Studio Tools for the Microsoft Office System (VSTO) 3.0.
    • You configure the security mode for Outlook 2007 to use Group Policy to determine which COM Add-ins are trusted.
    • You use the Administrative Templates to enable the users to run the add-in without being prompted to log on.
    In this scenario, when users run the add-in for the initial Outlook session, they are not prompted to log on for access. However, in later Outlook sessions, users are prompted to log on when they try to run the add-in.BUG #: 23553 (OfficeQFE)
  • In a roaming environment, you sync the Outlook 2007 calendar to a calendar list on a SharePoint site. After you do this, you see duplicate entries for the SharePoint calendar in the Outlook 2007 calendar. When you try to open one of the duplicate entries, you receive the following error message:
    The set of folders could not be opened
    BUG #: 23516 (OfficeQFE)
  • When you delete a note in the Large Icons view or in the Small Icons view, you find that the wrong icon is deleted. However, when you switch to another view and then switch back to the Icons view, you notice that the correct icon is deleted.
    BUG #: 23580 (OfficeQFE)
  • You sync the calendar in Outlook 2007 to a calendar list on a SharePoint site. You create a recurring all-day event in the calendar list on a SharePoint site that contains some event instances that cross a daylight saving time boundary. When you edit an instance of the event after the time boundary on the SharePoint site and then try to sync the calendar in Outlook 2007, you receive a sync error that may resemble the following:
    Task "SharePoint" reported error (0x80004005): <Item> starting on <date>, at 12.00 AM (server time) was not copied because Outlook does not support multiple occurrences of a recurring appointment on the same day.
    BUG #: 23592 (OfficeQFE)
  • In Outlook 2007, when you search by name for a contact in the Address Book, the Choose Contact dialog box appears so that you can select which contact item to open.

    When you open a contact item, the contact that is next to the opened contact in the search result list is also opened unexpectedly. This problem occurs when you are running VBA code or an add-in that cancels the opening of a contact item.
    BUG #: 23611 (OfficeQFE)
  • Consider the following scenario. In an Outlook 2007 client that is connected to an Exchange Server 2003 mailbox, you try to create a meeting request and change to the Scheduling Assistant. You add an attendee whose mailbox is connected to another Exchange Server 2003 mailbox. When the Free/Busy details for the attendee are displayed in the scheduled meeting, you close the meeting request.

    In this scenario, Outlook 2007 connects to the attendee's Exchange Server 2003 mailbox to pull the Free/Busy details. Additionally, the connection to that server will persist until you close Outlook 2007.BUG #: 23613 (OfficeQFE)
  • Consider the following scenario:
    • You set the DWORD values for following registry keys as 1:
      • HKCU\Software\Policies\Microsoft\Office\12.0\Outlook\Options\General\OpenAttachmentsReadOnly
      • HKCU\Software\Policies\Microsoft\Office\12.0\Outlook\Security\RequestSecureReceipt
    • In Outlook 2007, you send an e-mail message that has another e-mail message attached from the Drafts folder.
    In this scenario, when the recipient of the e-mail message tries to open the attachment, the recipient receive the following error message even if the recipient has the permission to open the attachment:
    You don't have appropriate permission to perform this operation
    BUG #: 23474 (OfficeQFE)
  • When you print an appointment from your calendar, no information about who is the organizer of the appointment is printed.
    BUG #: 23359 (OfficeQFE)
  • After you remove an additional mailbox in Outlook 2007, you find that all expanded nodes in the folder tree are collapsed.
    BUG #: 23361 (OfficeQFE)
  • After you remove two additional mailboxes at the same time in Outlook 2007, a stub of one of the removed mailboxes is left in the folder tree. When you click the stub, you receive the following error message:
    Cannot display the folder. Microsoft Office Outlook cannot access the specified folder location. The requested information store could not be found in the active profile

    BUG #: 23709 (OfficeQFE)
  • Consider the following scenario:
    • You install the Sample Transport Provider, and then you set up the Transport Provider that uses the personal folders (PST) file as its local store in Outlook 2007.
    • You set a rule to move all incoming messages to a folder other than the Inbox folder.
    In this scenario, when you use the Transport Provider Sample to receive a message in Outlook 2007, the message is unexpectedly delivered to the Inbox folder instead of to the other folder that you set in the rule.
    BUG #: 23722 (OfficeQFE)
  • When you are creating a meeting request in Outlook 2007, you select a room from the Location drop-down list. If you click the Rooms button and select another room resource, you are not prompted for the room changes as expected. Additionally, the room that is displayed in the Location section is still the room that you selected from the drop-down list.BUG #: 23660 (OfficeQFE)
  • You install an Outlook add-in to open Microsoft Office Word documents from Outlook 2007. However, when you run Outlook 2007 and Office Communicator at the same time, you cannot open Word documents by running the add-in. BUG #: 23651 (OfficeQFE)
This hotfix fixes the following issues:
  • 968009 Outlook 2007 improvements in the February 2009 cumulative update

  • 967579 The contact linking information is missing in a meeting request that is sent from Outlook 2007

    BUG #: 23319 (OfficeQFE)
  • 967629 Error message when you try to forward an e-mail message that contains a modified attachment: "The attachment <name of the document> from the message <subject of the message> is open or in use by another application"

    BUG #: 23492 (OfficeQFE)

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


There are no prerequisites for installing this hotfix.

Note Even though there are no prerequisites for installing this hotfix, you also need to install the hotfix from Microsoft Knowledge Base article 967688 if you want to have all available features and updates from the February 24, 2009 cumulative update.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

967688 Description of the Outlook 2007 hotfix package (Outlook-en-us.msp): February 24, 2009

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information
File nameFile versionFile sizeDateTimePlatform
Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTimePlatform
Outlook.mspNot Applicable14,265,34414-Feb-200923:34Not Applicable
Hotfix file information
File nameFile versionFile sizeDateTimePlatform


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Artikel-id: 961752 - Laatst bijgewerkt: 13 aug. 2009 - Revisie: 1