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Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows registry
When users use Microsoft Internet Explorer 5 or later to gain access to Microsoft Outlook Web Access (OWA) and send a message, recipients who have mail clients that are not Unicode Translation Format-8 (UTF-8) aware cannot view the message.
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To work around this problem, turn the feature to use regional characters on. To do this, follow these steps:
Click Start, click Run, type Services.msc, and then click OK.