Description of the Outlook 2003 hotfix package (Outlook.msp): December 16, 2008


This article describes the Microsoft Office Outlook 2003 issues that are fixed in the Outlook 2003 hotfix package that is dated December 16, 2008.
This article describes the following items about the hotfix package:
  • The issues that the hotfix package fixes.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart the computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix packages.
  • Whether you must make any registry changes.
  • The files that the hotfix package contains.


This hotfix fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:
  • When you use Active Directory Federation Services (ADFS) and Active Directory Rights Management Services (ADRMS), you have to select a user in the Always use this account field in Outlook 2003. You have to do this every time that you send a Digital Rights Management (DRM) protected message on the federation side.
    BUG #: 21389 (OfficeQFE)
  • When you set the user locale to Chinese (Hong Kong S.A.R.), the date is displayed incorrectly in the calendar Month view of Outlook 2003. The day is followed by the month.
    BUG #: 22405 (OfficeQFE)
  • You save an e-mail message as an .msg file. If the e-mail message uses a custom form and has a digital signature, the digital signature is incorrect when you save the message.
    BUG #: 22678 (OfficeQFE)
  • When you use the delegatesentitemsstyle registry value, and you specify options on a message, the message is not moved to the
    Sent Items folder of the shared mailbox.
    BUG #: 22968 (OfficeQFE)
  • When you try to close an appointment item, and a custom free/busy provider is used, Outlook 2003 crashes.
    BUG #: 23120 (OfficeQFE)
  • Every time that the OnRead event occurs for an encrypted message, three new temp files are created. Additionally, these temp files are never deleted.
    BUG #: 23178 (OfficeQFE)
  • In Outlook 2003, when you set the user locale to Chinese (Hong Kong S.A.R.), the "days of the week" display for Hong Kong is incorrect in the calendar view. The days of the week are all displayed with question marks instead of with the correct Chinese character.
    BUG #: 23184 (OfficeQFE)
  • When you move exceptions to a recurring meeting, the exceptions may be reported as deleted if you use the Outlook Object Model to access these exceptions.
    BUG #: 23211 (OfficeQFE)
This hotfix also fixes the following issues:
  • 959633 When you try to print multiple copies of an e-mail message in Outlook 2003, all the copies of the e-mail message are stapled together

    BUG #: 23010 (OfficeQFE)
  • 960250 When you try to print multiple copies of an e-mail message in Outlook 2003, all the copies of the e-mail message are stapled together

    BUG #: 23251 (OfficeQFE)

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


There are no prerequisites for installing this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issue that is listed in this article.

The Global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information
File nameFile versionFile sizeDateTimePlatform
Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTimePlatform
Outlook.mspNot Applicable7,372,28803-Dec-200803:38Not Applicable
Outlook.msp information
File nameFile versionFile sizeDateTimePlatform
Olkprtid.xmlNot applicable81,02826-Aug-200311:43Not applicable

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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