This article was previously published under Q258065
This article has been archived. It is offered "as is" and will no longer be updated.
Transports can cache information about computers that are known to be unavailable or that cannot be connected to for some reason. If the redirector makes an attempt to connect to such a computer, and all the transports return "failure" responses immediately, a deadlock may occur. This occurs because the redirector is trying to tear down the virtual connection before the CleanUpEvent has been triggered.
This problem manifests itself as a block in the Services.exe file. Any process running under Services.exe may experience this deadlock in the redirector.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Windows 2000 Service Pack 1.
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes