This article was previously published under Q318533
This article has been archived. It is offered "as is" and will no longer be updated.
The following hotfixes have been repackaged to address a regression in the Windows NT kernel. This regression might cause a "Stop 0x00000071" error if a later hotfix is installed without all the dependent files. Also, the fix for Q310841 contained a problem that might cause problems when you copy large files.
This hotfix supercedes and is linked to the following hotfixes:
263821 Account Lockout Because Bad Password Count Field (BadPwdCount) is Not Reset to 0
304161 SSPI Mutual Authentication Is Indicated on the Client Side But Not on the Server Side
306497 Lsass.exe System Process Unexpectedly Quits with a -1073741819 Status Code
306259 Members of an Extremely Large Number of Groups Cannot Log On to the Domain
314282 Lingering Objects May Remain After You Bring an Out-of-Date Global Catalog Server Back Online
312827 An Incorrect Authentication Package Name May Appear in Audit Event 529
317401 The Accessibility Options May Cause Long Logoff Times
313494 Microsoft Cryptography API May Not Work If the Default CSP Has Been Set Incorrectly
314786 Account Lockout Is Not Audited for Local/SAM User Accounts
310311 Text Is Stretched When You Print to a Lexmark Z52 Printer
315910 GetComputerNameEx May Return an Invalid Response on a Cluster Server Node
316733 Removing a User from a Domain Local Group May Not Be Audited
A dependency was introduced in a hotfix so that the Ntoskrnl.exe, Baseserv.dll, Ntdll.dll, and Kernel32.dll files must be distributed together. This dependency was later removed, which might make some combinations of these files incorrect. Also, the hotfix for Q310841 contained a regression in Cache Manager that might cause problems when you copy large files.
Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.