- Transmission Control Protocol/Internet Protocol (TCP/IP) is installed, but it is not bound to any adapters.
- The TCP/IP stack is corrupted.
To resolve this issue, confirm the TCP/IP settings and the binding:
- Click Start, click Settings, and then click Control Panel.
- Double-click Network, and then verify that TCP/IP is installed.
If TCP/IP is not installed, click Add, click Protocol, and then click Add again. Click Microsoft in the Manufacturer box, click TCP/IP, and then click Add.
- If TCP/IP is installed, click your first network adapter, and then click Properties.
NOTE: Perform this step for each network adapter.
- Click the Bindings tab, and then verify that the TCP/IP check box has been selected.
If the TCP/IP check box has not been selected, click to select the TCP/IP check box, and then click OK.
NOTE: Before you begin this procedure, record your network configuration information.
To remove and reinstall the TCP/IP stack:
- Click Start, Settings, click Control Panel, and then double-click Network.
- For each installed instance of TCP/IP, record all the settings, and then remove all TCP/IP-related network components from Network properties.
- Click Cancel.
- Click Start, click Settings, click Control Panel, and then double-click Add/Remove Programs.
- Click the Windows Setup tab, and then double-click Communications.
- Click to clear the Dial-Up Networking check box, and then click OK.
When you receive the following message, click OK twice, and then restart the computer:Dial-up Networking is required by the following component(s) "List of components". Removing it will also remove these components. Do you want to remove Dial-up Networking and all components that require it?
- Click Start, click Run, and then type regedit.
- Export and delete the WinSock2 registry keys that are located in the following registry settings, and then restart the computer:
- In Control Panel, double-click Add/Remove programs, click the Windows Setup tab, double click Communications, and then click to select the Dial-Up Networking check box.
- Click OK, click Apply, click OK, and then restart the computer.
- In Control Panel, double-click Network, and then verify that the network configuration is complete.
NOTE: If you are missing a network item, reinstall that item now.
- Start the computer with the Windows Startup floppy disk in drive A.
If you do not have a Startup disk, click Start, click Settings, click Control Panel, and then double-click Add/Remove programs. Click Startup Disk, and then click Create Disk . Follow the instructions to create a Startup disk.
- After you restart the computer from a Startup disk, click Start computer with CD-ROM support.
- In Microsoft Windows 95, Microsoft Windows 98, and Microsoft Windows 98 Second Edition, at the command prompt, type the following commands (one command for each line), and then press ENTER after each command:
- cd \windows\system
- ren vip.386 vip.old
- ren vtcp.386 vtcp.old
- ren vtdi.386 vtdi.old
- ren vudp.386 vudp.old
- ren vdhcp.386 vdhcp.old
- ren vnbt.386 vnbt.old
In Windows Me, after you type all of the earlier commands, type the following command and then press ENTER:ren tcpip.sys tcpip.oldNOTE: You must extract the TCP/IP files while in DOS or Windows will prevent the operation from completing successfully.
When you complete this step (step 3), you rename the existing TCP/IP files that may have been corrupted.
- Restart the computer into Windows to reextract these files.
If you are using Windows 98 or Windows 98 Second Edition, use the SFC utility to re-extract the files.
For additional information about how to use the SFC utility, click the article number below to view the article in the Microsoft Knowledge Base:129605 How to Extract Original Compressed Windows FilesIf you are using Windows Me, use the Msconfig utility (Msconfig.exe) to extract new copies of the files. For additional information about how to use Msconfig.exe, click the article number below to view the article in the Microsoft Knowledge Base:265371 How to Extract and Replace a Protected File in Windows Me
- Restart Windows after all these files are replaced, and then run the Winipcfg command.
ID do Artigo: 286748 - Última Revisão: 15 de mar de 2008 - Revisão: 1