How to reset the nickname and the automatic completion caches in Outlook

Sumário

Microsoft Outlook maintains a nickname list that is used by both the automatic name checking feature and the automatic completion feature. The nickname list is generated automatically as you use Outlook. If the nickname cache is corrupted, Outlook may be unable to identify recipients, may offer incorrect recipients when automatically completing the email address, or may send the message to the wrong person.

Unlike earlier versions of Outlook that store the nickname cache in a file on your computer, Outlook 2010 stores the nickname cache in your primary message store. For example, if you are using a Microsoft Exchange Server account, your nickname cache is stored in a hidden message in your mailbox.

How to remove nickname cache entries, one at a time

Outlook 2010
Outlook 2007 or Outlook 2003

How to clear the whole nickname cache

To have us clear the whole nickname cache for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.


Fix it for me

To fix this problem automatically, click the Fix it button or link. Click Run in the File Download dialog box, and follow the steps in the Fix it wizard.

Notes
  • This wizard may be in English only, but the automatic fix also works for other language versions of Windows.
  • If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.

Then, go to the "Did this fix the problem?" section.



Let me fix it myself

Did this fix the problem?

  • Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.
  • We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me" blog or send us an email.
Propriedades

ID do Artigo: 287623 - Última Revisão: 5 de nov de 2015 - Revisão: 1

Microsoft Office Outlook 2007, Microsoft Office Outlook 2003, Microsoft Outlook 2002 Standard Edition, Microsoft Outlook 2010, Outlook 2016

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