Server randomly drops all connections, system log records multiple instances of Event ID 2000

Symptoms

At random intervals, the server may drop all connections, and no new connections can be established. Administrators can log on to the local computer, but Server Manager is not displayed correctly. Multiple instances of Event ID 2000 may be recorded in the System event log with this error message:

Event ID: 2000
Source: Srv
Description: The server's call to a system service failed unexpectedly.

0000: 00040000 00540001 00000000 c00007d0
0010: 00000000 c0000054 00000000 00000000
0020: 00000000 00000000 05930bd3
After you install Windows Server 2003 SP1 and Microsoft Security Update MS05-027, you may notice a decrease in performance. You may also notice connectivity issues. Multiple instances of Event ID 2000 may be recorded in the System event log when a Windows client tries to access a network share on the file server: Note The error code c0000054 translates to STATUS_FILE_LOCK_CONFLICT. The second part of the dumpdata 0342 translates to SRV_SVC_MDL_COMPLETE. This indicates the server servcie is actually failing in a "complete MDL write" request.

Cause

This behavior can occur when you have an early version of the Cheyenne Open File Agent program installed.


This behavior may also occur because of an outdated version of a third-party kernel-mode file system filter driver (RxFsFltr.sys) of VERITAS Storage Replicator may this problem because. The RxFsFltr.sys file may keep part of the file locked.

Resolution

To resolve this behavior, obtain and install the latest version of Open File Agent. Alternatively, to resolve this behavior, contact Veritas and obtain and install the latest version of the VERITAS Storage Replicator drivers.

Workaround

To work around this behavior, remove the Cheyenne Open File Agent program. You can also work around this behavior by removing the VERITAS Storage Replicator program.

More Information

For more information about the latest version of Open File Manager, contact St. Bernard Software.

For more information about hardware and software vendor contact information, visit the following Microsoft Web site:
Propriedades

ID do Artigo: 288301 - Última Revisão: 3 de jul de 2009 - Revisão: 1

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