"0x00000024" Stop error in FsRtlNotifyFilterReportChange and copy file may fail in Windows

This article describes some issues that occur in Windows Server 2012 R2, Windows Server 2012, Windows Server 2008 R2 Service Pack 1 (SP1), or Windows 7 SP1. You can fix these issues by using the update in this article. Before you install this update, see the Prerequisites section and the Restart requirement section.

Symptoms

Issue 1

Computer crashes and you receive a "0x00000024" Stop error in Windows Server 2012 R2, Windows Server 2012, Windows Server 2008 R2 SP1, or Windows 7 SP1. 

Issue 2

When you call the CopyFileEx function together with the COPY_FILE_NO_BUFFERING option to copy files from a read-only volume in Windows Server 2012, the copy may fail silently and the resulted file is corrupted. 

How to get this update

You can get this update by using one of the following methods. We have released an update through Windows Update and Microsoft Download Center. Even though these issues are observed only in Windows Server 2012 R2, Windows Server 2012, Windows Server 2008 R2 SP1, or Windows 7 SP1. The update also applies to Windows 8.1 and Windows RT 8.1. 

Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.

Method 1: Windows Update

This update is provided as a Recommended update on Windows Update. For more information on how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows 8.1Download Download the package now.
All supported x64-based versions of Windows 8.1 Download Download the package now.
All supported x64-based versions of Windows Server 2012 R2Download Download the package now.
All supported x64-based versions of Windows Server 2012Download Download the package now.
All supported x86-based versions of Windows 7Download Download the package now.
All supported x64-based versions of Windows 7Download Download the package now.
All supported x64-based versions of Windows Server 2008 R2Download Download the package now.
All supported IA-64-based versions of Windows Server 2008 R2Download Download the package now.
Note The update for Windows RT 8.1 can be downloaded only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update detail information

Prerequisites

To install this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2. Or, install Service Pack 1 for Windows 7 or Windows Server 2008 R2.

Registry information

To apply this update, you don't have to make any changes to the registry.

Restart requirement

You have to restart the computer after you apply this update.

Update replacement information

This update doesn't replace a previously released update.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.
Windows 8.1, Windows RT 8.1 and Windows Server 2012 R2
Windows 7 and Windows Server 2008 R2
Windows Server 2012
Additional file information
Propriedades

ID do Artigo: 3121255 - Última Revisão: 21 de abr de 2016 - Revisão: 1

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