Do you want to start Outlook in safe mode?
The following is an example of how subkeys are written under the Resiliency key
When Outlook 2002 starts, the following registry key is created:
If you do not experience any problems, the Resiliency key is deleted. If one of the many tests that Outlook 2002 makes during startup fail, subkeys are written under the Resiliency key and the Resiliency key is not deleted.
If a subkey is deleted by a program from the HKEY_CURRENT_USER (HKCU) registry key, specifically a subkey from the following registry key
In this case, the Resiliency key was written with subkeys while in Terminal Server Install mode. After the terminal server goes back to Terminal Server Application mode, every user is affected because Outlook 2002 always looks for the Resiliency key, and therefore causes the loop.
- Close Outlook 2002 on the console (on the Terminal Services).
- On the Windows 2000 Terminal Services, click Start, and then click Run.
- In the Open box, type regedit, and then click OK.
- Locate and delete the following registry key:HKLM\Software\Microsoft\Windows NT\Current Version\Terminal Server\Install\Software\Microsoft\Office\10.0\Outlook\Resiliency
- On the File menu, click Exit to quit the Registry Editor.
ID do Artigo: 319517 - Última Revisão: 28 de jul de 2006 - Revisão: 1