"The operation did not complete" error message when you try to convert a hard disk to a dynamic disk

Symptoms

When you try to use Disk Manager to manually create a dynamic disk, you receive the following error message:
The operation did not complete. Check the system event log for more information on this error.
If you then view the system event log, you do not find any error message entries.

Cause

This problem occurs if all the following conditions are true:
  • You use a hard disk that is larger than 1.1 terabytes.
  • When the operating system was installed, the hard disk was not formatted or partitioned, and it was not assigned a drive letter.
  • You cancel the Initialize & Convert Disk Wizard immediately when it starts up, and then you try to use Disk Manager to manually create a dynamic disk.

Resolution

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Hotfix Replacement Information

This hotfix does not replace any other hotfixes.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version      Size       File name     Platform
------------------------------------------------------------------

14-Aug-2003 15:47 5.2.3790.77 256,000 Dmboot.sys X86
14-Aug-2003 18:06 5.2.3790.77 340,480 Dmconfig.dll X86

14-Aug-2003 15:47 5.2.3790.77 698,368 Dmboot.sys IA64
14-Aug-2003 18:07 5.2.3790.77 946,176 Dmconfig.dll IA64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Propriedades

ID do Artigo: 826823 - Última Revisão: 10 de jun de 2008 - Revisão: 1

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