The synchronization status and the online status do not match when you work offline in Outlook 2007 or in Outlook 2003


If you take Microsoft Office Outlook 2007 or Microsoft Office Outlook 2003 offline while you are viewing a public folder, the network status of Outlook appears as
Disconnected on the status bar, but the synchronization status on the status bar might appear as Waiting to update
. Where
Public_folder is the name of the public folder that you are viewing.


This problem occurs when the Microsoft Outlook Offline Files settings include caching the contents of certain public folders in the Offline folder.


To work around this problem, remove the public folders from the Offline folder cache. To do this:
  1. On the Tools menu, point to
    Send/Receive, point to Send/Receive Settings, and then click Define Send/Receive Groups.
  2. In the list, click All Accounts or click the Send/Receive group that you want to modify, and then click
  3. Expand Public Folders, and then expand
  4. Click to clear all the check boxes that are listed in the
    Favorites list.
  5. Click OK, and then click


Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section of this article.

ID do Artigo: 827407 - Última Revisão: 25 de abr de 2008 - Revisão: 1