"Error 1308: Source File Not Found" Error Message When You Try to Perform an Administrative Installation of Windows System Resource Manager

Symptoms

When you try to perform an administrative installation of Microsoft Windows System Resource Manager (WSRM) by using the Microsoft Windows Installer package for WSRM, you are not successful. When you try to create the administrative installation package for WSRM on a network installation point by using the msiexec /a Path:\wsrm.msi command, you receive the following error message:
Error 1308: Source file not found:
Path:\bin\MSVCP60D.DLL. Verify that the file exists and that you can access it.

Cause

This problem occurs because the Wsrm.msi package contains references to the Msvcp60d.dll file and the Msvcrtd.dll file. These files are not included in the retail version of WSRM. Therefore, when you try to perform an administrative installation of WSRM, you receive the error message that is described in the "Symptoms" section.

Resolution

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart Requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix Replacement Information

This hotfix does not replace any other hotfixes.

File Information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time     Size       File name    Platform
--------------------------------------------------------
09-Sep-2003 21:23 122,368 Wsrm.msi x86
09-Sep-2003 21:21 122,368 Wsrm.msi IA-64

Workaround

To work around this problem, do not perform an administrative installation of WSRM by using the msiexec /a command. Instead, run Setup from the WSRM CD-ROM on each computer that you want to install WSRM on.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

More Information

For more information about WSRM, visit the following Microsoft Web site:For additional information about how software update packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New Naming Schema for Microsoft Windows Software Update Packages

For additional information about the standard terminology that Microsoft uses to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates

Propriedades

ID do Artigo: 828329 - Última Revisão: 29 de mai de 2008 - Revisão: 1

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