"The compressed (zipped) folder is invalid or corrupted" error message occurs when you open a compressed folder in a Word document


When you try to open a compressed (.zip) folder that has been inserted into a Microsoft Word document or a WordPad document, you may receive the following error message:

The Compressed (zipped) Folder is invalid or corrupted.
If Word has a security level setting of medium or high, you will receive the following warning message when you try to open the compressed folder:

You are about to activate an embedded object that may contain viruses or be otherwise harmful to your computer. It is important to be certain that it is from a trustworthy source. Do you want to continue?
If you click Yes, you then receive the error message that is listed earlier in this article.


Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP
   Date         Time   Version         Size       File name
01-Apr-2004 01:29 6.0.2800.1500 1,022,976 Browseui.dll
04-Mar-2004 22:46 5.1.2600.1361 53,760 Packager.exe
01-Apr-2004 01:29 6.0.2800.1501 1,345,536 Shdocvw.dll
Windows XP 64-Bit Edition
   Date         Time   Version         Size       File name      Platform
01-Apr-2004 01:25 6.0.2800.1500 2,857,984 Browseui.dll IA-64
04-Mar-2004 22:59 5.1.2600.1361 164,864 Packager.exe IA-64
01-Apr-2004 01:25 6.0.2800.1501 3,654,144 Shdocvw.dll IA-64
01-Apr-2004 01:29 6.0.2800.1500 1,022,976 Wbrowseui.dll x86
04-Mar-2004 22:46 5.1.2600.1361 53,760 Wpackager.exe x86
01-Apr-2004 01:29 6.0.2800.1501 1,345,536 Wshdocvw.dll x86


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

More Information

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


ID do Artigo: 834465 - Última Revisão: 28 de mai de 2008 - Revisão: 1