Stop error code 0x000000D1 when Windows Server 2003 is under a heavy network load

Symptoms

Your Microsoft Windows Server 2003-based computer may intermittently stop responding (hang), and you may receive a "STOP D1 (DRIVER_IRQL_NOT_LESS_OR_EQUAL)" error message on a blue screen that is similar to the following:

***STOP 0x000000D1 (parameter1 , parameter2, parameter3, parameter4) Tcipip.sys

Cause

This problem may occur during a period of high network use. The problem is most likely to occur on a Windows Server 2003-based computer that uses two or more processors or that uses a single processor with hyperthreading enabled. The problem occurs because, during the fast retransmit of a segment, the segment has already been acknowledged with a TCP acknowledgment (ACK).

Resolution

To resolve this problem, download and install the hotfix that is described in the following Microsoft Knowledge Base article:

840711 A NULL IP address is assigned to the network adapter in a Windows Server 2003-based computer

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
824684 Description of the standard terminology that is used to describe Microsoft software updates
Propriedades

ID do Artigo: 842840 - Última Revisão: 16 de jan de 2012 - Revisão: 1

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