You may receive an out-of-memory error message, Event ID 7031 or Event ID 5410 messages, or Event ID 4786 error messages, or you may experience similar symptoms in BizTalk Server

Important This article contains information that shows you how to help lower security settings or how to turn off security features on a computer. You can make these changes to work around a specific problem. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this workaround in your particular environment. If you implement this workaround, take any appropriate additional steps to help protect your system.

Symptoms

In Microsoft BizTalk Server 2006, the BizTalk Server process may close unexpectedly. Additionally, you may receive an out-of-memory error message.

In Microsoft BizTalk Server 2004, the BizTalk Server process may restart unexpectedly. Additionally, a message that resembles one of the following may be logged in the Event log:In Microsoft BizTalk Server 2002, the Mscis.exe process may stop responding. Additionally, an error message that resembles the following may be logged in the Application event log: Additionally, you may experience similar symptoms in Microsoft BizTalk Server 2000.

Cause

This issue can occur if all the following conditions are true:
  • Network Associates McAfee VirusScan is installed and enabled on the computer.
  • McAfee VirusScan is configured to scan the BizTalk Server process.

Resolution

To resolve this issue, contact Network Associates for instructions on how to configure McAfee VirusScan so that McAfee VirusScan does not scan the BizTalk Server process.

Workaround

Warning This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.

To work around this issue, disable McAfee ScriptScan. To disable McAfee ScriptScan, use either of the following methods.

Method 1: Disable McAfee ScriptScan in the McAfee Configuration Console

To work around this issue, disable McAfee ScriptScan in the McAfee Configuration Console.

Method 2: Unregister the Scriptproxy.dll file

To work around this issue, unregister the Scriptproxy.dll file. To do this, follow these steps:
  1. Click Start, click Run, type cmd, and then click OK.
  2. At the Command Prompt window, use the cd command to change to the %ProgramFiles%\Network Associates\VirusScan folder.
  3. At the Command Prompt window, type regsvr32 /u scriptproxy.dll, and then press ENTER.
  4. Restart the computer.

More Information

For information about your hardware manufacturer, visit the following Web site:Note We cannot guarantee the performance and stability of third-party modules or programs. Therefore, we do not support the injection of any third-party module into a process. For more information about how to configure a third-party module or program, contact the manufacturer.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.


The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Propriedades

ID do Artigo: 917848 - Última Revisão: 9 de jul de 2009 - Revisão: 1

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