Note This problem was originally fixed in Update Rollup 13 for Microsoft Dynamics CRM 4.0.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
Note The email message is promoted as a .msg attachment that must have the subject of the email message as a prefix. Without the subject, the .msg attachment is unrecognizable. Therefore, if the subject of the email message is blank, the attachment is not valid.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
ID do Artigo: 2406746 - Última Revisão: 23/09/2010 - Revisão: 1