"Provisioning layer initialization failed" error when you try to upgrade from Exchange Server 2010 SP1 to Exchange Server 2010 SP2

Symptoms

You may receive an error that resembles the following in the Exchange setup log when you try to upgrade Microsoft Exchange Server 2010 Service Pack 1 (SP1) to Microsoft Exchange Server 2010 Service Pack 2 (SP2):

Cause


This issue can occur if a Microsoft System Center Operations Manager (SCOM) 2007 agent is running on the server that is running Exchange Server 2010 SP1.

Workaround

To work around this issue, put the server that is running Exchange Server in Maintenance Mode in SCOM. Then try to install Exchange Server 2010 SP2 again.

Notes
  • Stop Maintenance Mode on the computer that is running Exchange Server after the Exchange Server 2010 SP2 upgrade is complete.
  • For information about how to put a monitored object in Maintenance Mode and how to stop Maintenance Mode, see the "References" section.

More Information

The full entry in the Exchange setup log resembles the following:



References

For information about how to put a monitored object in Maintenance Mode, see the following Microsoft TechNet website: For information about how to stop Maintenance Mode, see the following TechNet website: For more information about Maintenance Mode in SCOM 2007, click the following article number to view the article in the Microsoft Knowledge Base:
2704170 Understanding Operations Manager Maintenance Mode
For information about how to apply an Exchange service pack to a database availability group (DAG) member, visit the following TechNet website:
Propriedades

ID do Artigo: 2713696 - Última Revisão: 21/09/2012 - Revisão: 1

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