To fix this error, try the following methods.
Method 1: Try a wired connectionIf you're using a wireless connection, try connecting your computer through a network cable instead. This may also speed up the download and install process.
Method 2: Clear temporary Internet filesTo clear temporary Internet files on Internet Explorer automatically, run this Fix it:
If you can't run the Fix it, and you use Internet Explorer on Windows 7, follow these manual steps:
- Click Start, and then go to Control Panel.
- Open Internet Options.
- In the General tab, click Delete under Browsing history.
- Select the Temporary Internet files check box.
- Select the Preserve Favorites website data check box if you don't want to delete cookies and files associated with websites in your Favorites list.
- Click Delete.
If you still get the error, change the download file name. To do this, use the following method.
ID do Artigo: 2756166 - Última Revisão: 21/04/2014 - Revisão: 1