Wudfhost.exe crashes when you plug in a USB-ICCD-compliant smart card device into a Windows computer

Symptoms

Assume that you plug in a USB-ICCD-compliant smart card device into a computer that is running Windows 8, Windows Server 2012, Windows 7 Service Pack 1 (SP1), or Windows Server 2008 R2 SP1. In this situation, the Wudfhost.exe process crashes and the smart card interface is not available.

Cause

For Windows 8 and Windows Server 2012, this issue occurs because the USB bulk pipe of the device is not checked by the computer.

For Windows 7 and Windows Server 2008 R2, this issue occurs because the asynchronous reader does not behave as required and causes stack overflow. The stack overflow is caused by an asynchronous read starting from the same thread as the previous one in the completion routine of the previous asynchronous read.

Resolution

Update information for Windows 7 and Windows Server 2008 R2

Windows Update

This update is available from Windows Update.

Microsoft Download Center

The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x64-based versions of Windows Server 2008 R2Download Download the package now.
All supported x64-based versions of Windows 7Download Download the package now.
All supported IA64-based versions of Windows Server 2008 R2Download Download the package now.
All supported x86-based versions of Windows 7Download Download the package now.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Hotfix information for Windows 8, Windows Server 2012, Windows 7, and Windows Server 2008 R2

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 8
  • Windows Server 2012
  • Windows 7 SP1
  • Windows Server 2008 R2 SP1
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 8 and Windows Server 2012

Additional files for all supported x86-based versions of Windows 8
File nameX86_wudfusbcciddriver.inf_31bf3856ad364e35_6.2.9200.20599_none_5fa88bc0ec3cbe78.manifest
File versionNot applicable
File size2,164
Date (UTC)05-Jan-2013
Time (UTC)02:32
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012
File nameAmd64_wudfusbcciddriver.inf_31bf3856ad364e35_6.2.9200.20599_none_bbc72744a49a2fae.manifest
File versionNot applicable
File size2,168
Date (UTC)05-Jan-2013
Time (UTC)04:31
PlatformNot applicable


Additional file information for Windows 7 and Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File propertyValue
File nameUpdate.mum
File versionNot applicable
File size1,637
Date (UTC)29-Jan-2014
Time (UTC)07:35
PlatformNot applicable
File nameX86_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.18381_none_64324eae60327212.manifest
File versionNot applicable
File size2,147
Date (UTC)29-Jan-2014
Time (UTC)02:43
PlatformNot applicable
File nameX86_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.22584_none_64beee3d794d5b08.manifest
File versionNot applicable
File size2,147
Date (UTC)29-Jan-2014
Time (UTC)02:34
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and Windows Server 2008 R2
File propertyValue
File nameAmd64_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.18381_none_c050ea32188fe348.manifest
File versionNot applicable
File size2,151
Date (UTC)29-Jan-2014
Time (UTC)03:07
PlatformNot applicable
File nameAmd64_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.22584_none_c0dd89c131aacc3e.manifest
File versionNot applicable
File size2,151
Date (UTC)29-Jan-2014
Time (UTC)03:04
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,059
Date (UTC)29-Jan-2014
Time (UTC)07:35
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File propertyValue
File nameIa64_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.18381_none_6433f2a460307b0e.manifest
File versionNot applicable
File size2,149
Date (UTC)29-Jan-2014
Time (UTC)02:26
PlatformNot applicable
File nameIa64_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7601.22584_none_64c09233794b6404.manifest
File versionNot applicable
File size2,149
Date (UTC)29-Jan-2014
Time (UTC)02:20
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,451
Date (UTC)29-Jan-2014
Time (UTC)07:35
PlatformNot applicable

Propriedades

ID do Artigo: 2800095 - Última Revisão: 08/04/2014 - Revisão: 1

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