Assume that you have to plan the invoice creation (Milestones and Customer advance) before the project is created. As right now, it's impossible to set the project in the process stage until you get the approval from the customer to start (this can be months later), the customer is creating the prepayment paid at the moment of signing the contract from the contract instead of from the project. When this happens, the prepayment isn't suggested later on for reconciliation in the invoice proposal.
Microsoft has evaluated this issue, and will not be issuing a fix at this time.
ID do Artigo: 4022894 - Última Revisão: 11/05/2017 - Revisão: 1