You cannot download new updates from a server that is running Windows Server Update Services

Symptoms

You cannot download new updates from the server that is running Microsoft Windows Server Update Services (WSUS) even though that server has successfully downloaded new updates from an update source.


The event log contains an error message that resembles the following:

Cause

This problem occurs because WSUS jobs remain in the Background Intelligent Transfer Service (BITS) transfer queue.

Resolution

To correct this problem, clear the queued jobs from the BITS transfer queue. To clear the queued jobs, follow these steps:

  1. In a new Notepad document, type or paste the following text:
    @echo off
    Rem Batch file to clear the BITS queued jobs
    Net stop bits
    Ipconfig /flushdns
    Ren "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr0.dat"
    qmgr0.dat.old
    Ren "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr1.dat"
    qmgr1.dat.old
    Net start bits
  2. Save the batch file as BITSReset.bat, and then exit Notepad.
  3. At a command prompt, type BITSReset.bat, and then press ENTER.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Propriedades

ID do Artigo: 920649 - Última Revisão: 21/07/2008 - Revisão: 1

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