Activation doesn't work if the sppsvc.exe process doesn't start automatically in Windows 8 or Windows Server 2012

This issue occurs because the Task Scheduler does not correctly trigger certain events, including the rescheduling of events, when the computer is started after an overdue task. Therefore, the Software Protection Platform service (sppsvc.exe) does not start.

How to obtain this update

Important Do not install a language pack after you install this update. If you do, the language-specific changes in the update will not be applied, and you will have to reinstall the update. For more information, see Add language packs to Windows.

Method 1: Windows Update

This update is provided as an Optional update on Windows Update. For more information about how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:

Operating systemUpdate
All supported x86-based versions of Windows 8Download Download the package now.
All supported x64-based versions of Windows 8Download Download the package now.
All supported x64-based versions of Windows Server 2012Download Download the package now.
Note The update for Windows RT can be obtained only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.


Update detail information

Prerequisites

There is no prerequisite to apply this hotfix.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Learn about the terminology that Microsoft uses to describe software updates.

More Information

About the Software Protection Platform service

This service enables the download, installation, and enforcement of digital licenses for Windows and Windows-based applications. If the service is disabled, the operating system and licensed applications may run in a notification mode. We strongly recommend that you not disable the service.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.
Windows 8, Windows RT and Windows Server 2012
Additional file information
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ID articol: 3058163 - Ultima examinare: 20 oct. 2015 - Revizie: 1

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