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MSXML returns no language information about a subculture when you run an AJAX application in Internet Explorer 8 or in Internet Explorer 9

Symptoms

Assume that you run a web application in Windows Internet Explorer 8 or in Windows Internet Explorer 9 on a computer that is running Windows 7 or Windows Server 2008 R2. The web application uses Asynchronous JavaScript and XML (AJAX) and Microsoft Core XML Services (MSXML) 3.0 or MSXML 6.0. If no explicit language is selected in Internet Explorer, MSXML calculates language information about the culture and subculture by using an internal function. However, in this situation, the function returns only language information about the culture. For example, the function returns "de" instead of "de-DE". Therefore, the web server cannot calculate information about the client computer's culture. Additionally, the wrong currency is displayed on the client computer, and the date and time are formatted incorrectly on the client computer.

For example, assume that you use the AJAX UpdatePanel control in Internet Explorer 8 or in Internet Explorer 9 to develop an MSXML-based web application. When the control accesses the LCID property on a client computer that is running a German version of Windows 7 or of Windows Server 2008 R2, the function returns the value 1033 (English) instead of 1031 (German).

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 Service Pack 1 (SP1).

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    1.21xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Msxml3.dll

8.110.7601.21927

1,236,480

23-Feb-2012

15:20

x86

Msxml6.dll

6.30.7601.21927

1,389,568

23-Feb-2012

15:20

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Msxml3.dll

8.110.7601.21927

1,880,064

23-Feb-2012

16:20

x64

Msxml6.dll

6.30.7601.21927

2,004,480

23-Feb-2012

16:20

x64

Msxml3.dll

8.110.7601.21927

1,236,480

23-Feb-2012

15:20

x86

Msxml6.dll

6.30.7601.21927

1,389,568

23-Feb-2012

15:20

x86

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Msxml3.dll

8.110.7601.21927

3,149,824

23-Feb-2012

15:18

IA-64

Msxml6.dll

6.30.7601.21927

3,821,568

23-Feb-2012

15:18

IA-64

Msxml3.dll

8.110.7601.21927

1,236,480

23-Feb-2012

15:20

x86

Msxml6.dll

6.30.7601.21927

1,389,568

23-Feb-2012

15:20

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about the UpdatePanel control, visit the following Microsoft website:

General information about the UpdatePanel controlFor more information about the GetLanguageNames method, visit the following Microsoft website:

General information about the GetLanguageNames methodFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

X86_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.21927_none_8af77df50e3b3a7c.manifest

File version

Not Applicable

File size

186,657

Date (UTC)

23-Feb-2012

Time (UTC)

18:38

Platform

Not Applicable

File name

X86_microsoft-windows-msxml60_31bf3856ad364e35_6.1.7601.21927_none_8af7399d0e3b875f.manifest

File version

Not Applicable

File size

46,452

Date (UTC)

23-Feb-2012

Time (UTC)

18:38

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.21927_none_e7161978c698abb2.manifest

File version

Not Applicable

File size

186,667

Date (UTC)

23-Feb-2012

Time (UTC)

18:42

Platform

Not Applicable

File name

Amd64_microsoft-windows-msxml60_31bf3856ad364e35_6.1.7601.21927_none_e715d520c698f895.manifest

File version

Not Applicable

File size

46,456

Date (UTC)

23-Feb-2012

Time (UTC)

18:42

Platform

Not Applicable

File name

Wow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.21927_none_f16ac3cafaf96dad.manifest

File version

Not Applicable

File size

152,587

Date (UTC)

23-Feb-2012

Time (UTC)

18:42

Platform

Not Applicable

File name

Wow64_microsoft-windows-msxml60_31bf3856ad364e35_6.1.7601.21927_none_f16a7f72faf9ba90.manifest

File version

Not Applicable

File size

39,203

Date (UTC)

23-Feb-2012

Time (UTC)

18:42

Platform

Not Applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.21927_none_8af921eb0e394378.manifest

File version

Not Applicable

File size

186,665

Date (UTC)

23-Feb-2012

Time (UTC)

18:33

Platform

Not Applicable

File name

Ia64_microsoft-windows-msxml60_31bf3856ad364e35_6.1.7601.21927_none_8af8dd930e39905b.manifest

File version

Not Applicable

File size

46,454

Date (UTC)

23-Feb-2012

Time (UTC)

18:33

Platform

Not Applicable

File name

Wow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.21927_none_f16ac3cafaf96dad.manifest

File version

Not Applicable

File size

152,587

Date (UTC)

23-Feb-2012

Time (UTC)

18:33

Platform

Not Applicable

File name

Wow64_microsoft-windows-msxml60_31bf3856ad364e35_6.1.7601.21927_none_f16a7f72faf9ba90.manifest

File version

Not Applicable

File size

39,203

Date (UTC)

23-Feb-2012

Time (UTC)

18:33

Platform

Not Applicable

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