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The label is not created, and you receive an error message when you try to create a label or to add a label to a document in Word 2007

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You try to create a label in Microsoft Office Word 2007 in a mail merge. Alternatively, you try to add a label to a document. When you do this, the label is not created.

Additionally, you receive one of the following error messages:

The number must be between 1 and 31.

The margins, label size, and number across or down values produce a page that is larger than the label page size.

Symptoms

To work around this issue, create a custom label that matches the label sheet that you have.

To do this, follow these steps:

  1. Start Word, and then open a new document.

  2. Click the Mailings tab.

  3. In the Create group, click Labels.

  4. On the Labels tab, click Options.

  5. Click the name of the vendor of your label in the Label vendors box. In the Product number box, click the product label number that most closely matches your labels, and then click New Label.

  6. Use the label preview and a ruler to measure your label sheet according to the preview, and then type the measurements in the appropriate boxes in the Label Details dialog box.

    Note Make sure that you type a new name for your custom label in the Label name box.

  7. Click OK to close the Label Details dialog box.

  8. To locate your new custom label, click Other/Custom in the Label vendors box. This box is in the Label Options dialog box.

Workaround

The following table lists the label types that experience the issue that is described in the "Symptoms" section.

Label vendor

Product number

Microsoft

Business Card

Microsoft

Post Card

APLI

APLI 01591

APLI

APLI 01592

APLI

APLI 01593

APLI

APLI 01594

APLI

APLI 01783

APLI

APLI 02291

APLI

APLI 02427

APLI

APLI 02520

APLI

APLI 03135

APLI

APLI 03287

APLI

APLI-AGIPA 119008

APLI

APLI-AGIPA 119016

APLI

APLI-AGIPA 119061

APLI

APLI-AGIPA 119063

APLI

APLI-AGIPA 119065

MACTac Starliner Labels

SR6745

Sigel GmbH

Sigel LA323

Sigel GmbH

Sigel LP701

More Information

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