WinRE is not enabled after you run the OOBE wizard in Windows 8, Windows RT, or Windows Server 2012

Symptoms

Consider the following scenario:
  • You have a computer that has Windows 8, Windows RT, or Windows Server 2012 preinstalled.
  • You start the computer for the first time. Therefore, the Out of Box Experience (OOBE) wizard starts.
  • The OOBE wizard finishes, and then you log on to the computer.
In this scenario, Windows Recovery Environment (WinRE) is disabled and is in an inconsistent state. Additionally, if the computer is in a bad state, WinRE does not start after the computer restarts.

Cause

This issue occurs because of a race condition in the Boot Configuration Data (BCD) store.

Note This issue also occurs if a power failure occurs before the OOBE wizard finishes.

Resolution

Note After you install this update, WinRE is changed back to a consistent state and is successfully enabled.

Update information

How to obtain this update

Windows Update
This update is available from Windows Update.
Microsoft Download Center
The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows 8Download Download the update package now.
All supported x64-based versions of Windows 8Download Download the update package now.
All supported x64-based versions of Windows Server 2012Download Download the update package now.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running Windows 8, Windows RT, or Windows Server 2012.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this update. This update resolves the issue one hour after you restart the computer.

Update replacement information

This update does not replace a previously released update.

File information

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 8, Windows RT, and Windows Server 2012 file information notes
  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.2.920 0.16 xxxWindows 8, Windows RT, and Windows Server 2012RTMGDR
    6.2.920 0.20 xxxWindows 8, Windows RT, and Windows Server 2012RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows 8, Windows RT, and Windows Server 2012" section. MANIFEST files and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For Windows RT
For Windows RT
For all supported x86-based versions of Windows 8
For all supported x86-based versions of Windows 8
For all supported x64-based versions of Windows 8 and of Windows Server 2012
For all supported x64-based versions of Windows 8 and of Windows Server 2012

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 8, Windows RT, and Windows Server 2012

Additional files for Windows RT
Additional files for Windows RT
Additional files for all supported x86-based versions of Windows 8
Additional files for all supported x86-based versions of Windows 8
Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012
Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012
Свойства

Номер статьи: 2769034 — последний просмотр: 21 нояб. 2012 г. — редакция: 1

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