Dynamics AX Sales Invoice by Batch is calling Payment Services Capture more than once

This article applies to Microsoft Dynamics AX for all regions.

Symptoms

At the commit of transaction enclosing the super() call in SalesFormLetter_Invoice\insertJournal, the Application\ttsNotifyPreCommit is called which in turn calls the inventory standard costing update methods which throw update conflicts when using multi-threaded batch. Since the credit card operation is in the same transaction as the super() call, the credit card is captured multiple times due to the retry logic when handling update conflict exception.

Resolution

Separated the super() call and the credit card capture logic in separate transactions.

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website: You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

PartnersCustomersIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.


Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must apply these changes in a test environment before you apply the hotfix in a production environment.
For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2009 Service Pack 1 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Axupdate.exeNot Applicable62,12029-Aug-201309:41x86
Kb2883917-glp-cons.cabNot Applicable4,642,07529-Aug-201309:41Not Applicable
Kb2883917-glp-ee.cabNot Applicable5,490,13629-Aug-201309:41Not Applicable
Kb2883917-glp-il.cabNot Applicable413,77829-Aug-201309:41Not Applicable
Kb2883917-glp-tr.cabNot Applicable1,654,71829-Aug-201309:41Not Applicable
Kb2883917-syp-cons.cabNot Applicable5,823,87129-Aug-201309:41Not Applicable
Kb2883917-syp-ee.cabNot Applicable5,773,96329-Aug-201309:41Not Applicable
Kb2883917-syp-il.cabNot Applicable5,491,64429-Aug-201309:41Not Applicable
Kb2883917-syp-syp.cabNot Applicable5,489,45729-Aug-201309:41Not Applicable
Kb2883917-syp-tr.cabNot Applicable5,620,90829-Aug-201309:41Not Applicable
Licensetermsar.rtfNot Applicable101,41418-Aug-201321:38Not Applicable
Licensetermscs.rtfNot Applicable92,70518-Aug-201321:38Not Applicable
Licensetermsda.rtfNot Applicable102,54318-Aug-201321:38Not Applicable
Licensetermsde.rtfNot Applicable119,31318-Aug-201321:38Not Applicable
Licensetermsen.rtfNot Applicable111,79518-Aug-201321:38Not Applicable
Licensetermses.rtfNot Applicable98,31318-Aug-201321:38Not Applicable
Licensetermset.rtfNot Applicable104,48418-Aug-201321:38Not Applicable
Licensetermsfi.rtfNot Applicable107,41818-Aug-201321:38Not Applicable
Licensetermsfr.rtfNot Applicable133,19718-Aug-201321:38Not Applicable
Licensetermshe-il.rtfNot Applicable4,25818-Aug-201321:38Not Applicable
Licensetermshu.rtfNot Applicable94,30418-Aug-201321:38Not Applicable
Licensetermsis.rtfNot Applicable36,11218-Aug-201321:38Not Applicable
Licensetermsit.rtfNot Applicable117,76518-Aug-201321:38Not Applicable
Licensetermsja.rtfNot Applicable107,09218-Aug-201321:38Not Applicable
Licensetermslt.rtfNot Applicable125,19718-Aug-201321:38Not Applicable
Licensetermslv.rtfNot Applicable106,68118-Aug-201321:38Not Applicable
Licensetermsnb-no.rtfNot Applicable118,24518-Aug-201321:38Not Applicable
Licensetermsnl.rtfNot Applicable112,65718-Aug-201321:38Not Applicable
Licensetermspl.rtfNot Applicable118,88718-Aug-201321:38Not Applicable
Licensetermspt-br.rtfNot Applicable102,98218-Aug-201321:38Not Applicable
Licensetermsru.rtfNot Applicable151,40018-Aug-201321:38Not Applicable
Licensetermssv.rtfNot Applicable117,96018-Aug-201321:38Not Applicable
Licensetermsth.rtfNot Applicable156,70818-Aug-201321:38Not Applicable
Licensetermstr.rtfNot Applicable105,69318-Aug-201321:38Not Applicable
Licensetermszh-hans.rtfNot Applicable100,52818-Aug-201321:38Not Applicable
Axsetupsp.exe5.0.1100.451,637,04029-Aug-201309:41x86
Cabextractor.dllNot Applicable19,63229-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.dll5.0.1100.9150,44018-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40539,32829-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,33618-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40535,23229-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40531,13629-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40535,23229-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82418-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40535,23229-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82418-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40531,13629-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40531,13629-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40539,32829-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82418-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40539,32829-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1500.121216,32018-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40535,23229-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82418-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40531,13629-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40531,13629-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40543,42429-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,84818-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40531,13629-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40535,23229-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40531,13629-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40531,13629-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40535,23229-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82418-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40535,23229-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40547,52029-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4518,87218-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40531,13629-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40559,80829-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4520,40818-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40531,13629-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31218-Aug-201321:53x86
Axsetupsp.resources.dll5.0.1100.40527,04029-Aug-201309:41x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4515,80018-Aug-201321:53x86
Cabextractor.dllNot Applicable23,21629-Aug-201309:41x64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained here in is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.
Свойства

Номер статьи: 2883917 — последний просмотр: 17 февр. 2017 г. — редакция: 3

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