The system cannot log you on now because the domain <DomainName> is not available

This article applies to Windows 2000. Support for Windows 2000 ends on July 13, 2010. The Windows 2000 End-of-Support Solution Center is a starting point for planning your migration strategy from Windows 2000. For more information see the Microsoft Support Lifecycle Policy.


If you log on with cached credentials (for example, you establish a Virtual Private Network (VPN) connection to your corporate network) and you try to connect to a network resource, you may receive the following error message and you are continuously prompted for your user name and password:
The system cannot log you on now because the domain DomainName is not available.


This problem may occur if your user credentials have either expired or have been removed.

Note You are not notified that your credentials are expired or have been removed.


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows XP, 32-bit edition
   Date         Time   Version            Size    File name
19-Aug-2003 01:35 5.1.2600.117 100,352 Msv1_0.dll (pre SP1)
26-Aug-2003 02:28 5.1.2600.1261 110,592 Msv1_0.dll (post SP1)
Windows XP, 64-bit edition
   Date         Time   Version            Size    File name        Platform
19-Aug-2003 01:35 5.1.2600.117 340,480 Msv1_0.dll IA-64 (before SP1)
18-Aug-2003 22:39 5.1.2600.117 100,352 Wmsv1_0.dll x86 (before SP1)
26-Aug-2003 02:04 5.1.2600.1261 345,600 Msv1_0.dll IA-64 (after SP1)
26-Aug-2003 02:28 5.1.2600.1261 110,592 Wmsv1_0.dll x86 (after SP1)
Windows 2000

Date Time Version Size File name
15-Jul-2003 20:23 5.0.2195.6748 124,688 Adsldp.dll
15-Jul-2003 20:23 5.0.2195.6748 132,368 Adsldpc.dll
15-Jul-2003 20:23 5.0.2195.6748 63,760 Adsmsext.dll
15-Jul-2003 20:23 5.0.2195.6761 381,712 Advapi32.dll
15-Jul-2003 20:23 5.0.2195.6753 69,392 Browser.dll
15-Jul-2003 20:23 5.0.2195.6680 134,928 Dnsapi.dll
15-Jul-2003 20:23 5.0.2195.6780 96,528 Dnsrslvr.dll
15-Jul-2003 20:23 5.0.2195.6753 47,376 Eventlog.dll
15-Jul-2003 20:23 5.0.2195.6759 148,240 Kdcsvc.dll
18-Jun-2003 15:43 5.0.2195.6758 205,072 Kerberos.dll
14-Jul-2003 02:17 5.0.2195.6779 509,712 Lsasrv.dll
15-Jul-2003 17:39 5.0.2195.6782 109,840 Msv1_0.dll
15-Jul-2003 20:23 5.0.2195.6601 311,568 Netapi32.dll
15-Jul-2003 20:23 5.0.2195.6695 371,984 Netlogon.dll
15-Jul-2003 20:23 5.0.2195.6781 931,088 Ntdsa.dll
15-Jul-2003 20:23 5.0.2195.6742 392,464 Samsrv.dll
15-Jul-2003 20:23 5.0.2195.6737 131,344 Scecli.dll
15-Jul-2003 20:23 5.0.2195.6737 306,448 Scesrv.dll
15-Jul-2003 20:08 5.0.2195.6776 4,858,368 Sp3res.dll
15-Jul-2003 20:23 5.0.2195.6601 51,472 W32time.dll
15-Jul-2003 20:23 5.0.2195.6741 126,224 Wldap32.dll
14-Jul-2003 02:17 5.0.2195.6779 33,552 Lsass.exe
16-Aug-2002 11:32 5.0.2195.6601 57,104 W32tm.exe
26-Mar-2003 19:37 5.0.2195.6695 71,888 Ksecdd.sys


Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

More Information

For additional information about how hotfix packages are named , click the following article number to view the article in the Microsoft Knowledge Base:

816915 New naming schema for Microsoft Windows software update packages


Номер статьи: 824302 — последний просмотр: 6 окт. 2011 г. — редакция: 1

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