Mobile devices cannot send e-mail by using the AirSync feature in an Exchange Server 2007 organization that has more than 1000 accepted domains

Symptoms

If a Microsoft Exchange Server 2007 organization has more than one thousand accepted domains, mobile devices cannot send e-mail by using the AirSync feature to synchronize with the corresponding Exchange 2007 mailboxes. The mail remains in the Outbox folder.

When this problem occurs, the following event is logged on the Exchange server that is running the Client Access Server (CAS) role:

Cause

When AirSync calls the ADSystemConfigurationSession.GetDefaultAcceptedDomain method, AirSync tries to read all accepted domains. Then, AirSync filters on the client side for the default domain. If the Exchange Server 2007 organization has more than one thousand accepted domain objects, the Active Directory directory service returns an error. Therefore, AirSync cannot synchronize successfully.

Resolution

To resolve this problem, install Update Rollup 4 for Exchange Server 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

940006 Description of Update Rollup 4 for Exchange Server 2007

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

Forums Visit our Windows Phone Forums for more helpful hints and ideas.
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Номер статьи: 933314 — последний просмотр: 3 мая 2010 г. — редакция: 1

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