RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION THAT IS CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED TO SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.
Symptoms
When you use the Microsoft Dynamics NAV Outlook add-in to synchronize multiple contact records in Microsoft Dynamics NAV 5.0 to Microsoft Office Outlook, you receive the following error message:
Access to path EntryIdStorage was denied.
Cause
This problem occurs because a file stream is not closed or disposed of after use when Microsoft Dynamics NAV is reading data from the IsolatedStorage class.
Resolution
Hotfix information
A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft Web site:
https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft Web sites:
Partners
https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+ContactsCustomers
https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.
How to obtain the Microsoft Dynamics NAV hotfix or update files
After you request a Microsoft Dynamics NAV hotfix, a hyperlink will be sent to you in an e-mail.
The e-mail will contain a hyperlink and a password. You can use the hyperlink to download the Microsoft Dynamics NAV hotfix or the update files. When you click the hyperlink, the File Download – Security Warning dialog box opens. Then, you are prompted to run, to save, or to cancel the download.
If you click Run, the files start the download and the extraction process. You must specify a folder for the new files, and then provide the password.
If you click Save, you must specify a path for saving the compressed file. When you open the file that you saved, you are prompted to specify a path for the files. Then, you must provide the password provided in the e-mail.
If you click Cancel, the download process stops.
Prerequisites
You must have Microsoft Dynamics NAV 5.0 Service Pack 1 installed to apply this hotfix.
Restart requirement
You do not have to restart the computer after you apply this hotfix.
File information
The English - United States version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
0x0409.ini |
Not Applicable |
6,187 |
08-Mar-2007 |
05:16 |
Not Applicable |
|
Instmsiw.exe |
6.0.2448.0 |
1,822,520 |
28-Nov-2004 |
00:53 |
x86 |
|
Microsoft dynamics nav 5.0 sp1 outlook add-in en-us.msi |
Not Applicable |
3,984,896 |
17-Nov-2009 |
23:41 |
Not Applicable |
|
Microsoft dynamics nav 5.0 sp1 outlook add-in en-us.pdf |
Not Applicable |
747 |
04-Nov-2009 |
20:34 |
Not Applicable |
|
Setup en-us.exe |
14.0.0.162 |
433,472 |
17-Nov-2009 |
23:41 |
x86 |
|
Setup.ini |
Not Applicable |
2,944 |
04-Nov-2009 |
20:34 |
Not Applicable |
|
Extensibility.dll |
7.0.9466.0 |
10,576 |
08-Oct-2009 |
19:44 |
x86 |
|
Microsoft.dynamics.nav.olsync.common.dll |
5.0.29763.0 |
46,976 |
08-Oct-2009 |
19:44 |
x86 |
|
Microsoft.dynamics.nav.olsync.mui.dll |
1.0.0.0 |
34,680 |
08-Oct-2009 |
19:44 |
x86 |
|
Microsoft.dynamics.nav.olsync.olsyncsupplier.dll |
5.0.29763.0 |
59,280 |
08-Oct-2009 |
19:44 |
x86 |
|
Microsoft.navision.cfront.cfrontdotnet.dll |
5.0.29763.0 |
182,144 |
08-Oct-2009 |
19:44 |
x86 |
|
Install.exe |
8.0.50727.42 |
609,472 |
12-Apr-2007 |
03:00 |
x86 |
|
Install.ini |
Not Applicable |
4,585 |
12-Apr-2007 |
03:00 |
Not Applicable |
|
Install.res.1025.dll |
8.0.50727.42 |
86,880 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.1028.dll |
8.0.50727.42 |
86,880 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.1029.dll |
8.0.50727.42 |
88,928 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.1030.dll |
8.0.50727.42 |
87,904 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.1031.dll |
8.0.50727.42 |
91,488 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.1032.dll |
8.0.50727.42 |
93,536 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.1033.dll |
8.0.50727.42 |
86,880 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.1035.dll |
8.0.50727.42 |
87,392 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.1036.dll |
8.0.50727.42 |
92,000 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.1037.dll |
8.0.50727.42 |
86,880 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.1038.dll |
8.0.50727.42 |
89,952 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.1040.dll |
8.0.50727.42 |
90,464 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.1041.dll |
8.0.50727.42 |
86,880 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.1042.dll |
8.0.50727.42 |
86,880 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.1043.dll |
8.0.50727.42 |
89,440 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.1044.dll |
8.0.50727.42 |
87,904 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.1045.dll |
8.0.50727.42 |
89,440 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.1046.dll |
8.0.50727.42 |
88,416 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.1049.dll |
8.0.50727.42 |
88,416 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.1053.dll |
8.0.50727.42 |
87,904 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.1055.dll |
8.0.50727.42 |
86,880 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.2052.dll |
8.0.50727.42 |
86,880 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.2070.dll |
8.0.50727.42 |
90,464 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.3076.dll |
8.0.50727.42 |
86,880 |
17-Nov-2009 |
23:41 |
x86 |
|
Install.res.3082.dll |
8.0.50727.42 |
91,488 |
17-Nov-2009 |
23:41 |
x86 |
|
Netfx.bmp |
Not Applicable |
5,686 |
12-Apr-2007 |
03:00 |
Not Applicable |
|
Netfx.msi |
Not Applicable |
24,863,744 |
12-Apr-2007 |
03:01 |
Not Applicable |
|
Unicows.dll |
1.0.4018.0 |
245,408 |
12-Apr-2007 |
03:01 |
x86 |
|
Dbm.dll |
5.0.29763.0 |
440,120 |
08-Oct-2009 |
19:44 |
x86 |
|
Fin.etx |
Not Applicable |
174,301 |
07-Sep-2009 |
19:36 |
Not Applicable |
|
Fin.flf |
Not Applicable |
5,549 |
07-Apr-2008 |
01:08 |
Not Applicable |
|
Fin.stx |
Not Applicable |
212,162 |
07-Sep-2009 |
19:36 |
Not Applicable |
|
Microsoft.dynamics.nav.olsync.common.tlb |
Not Applicable |
7,484 |
07-Sep-2009 |
23:41 |
Not Applicable |
|
Microsoft.dynamics.nav.olsync.olsyncsupplier.tlb |
Not Applicable |
5,820 |
07-Sep-2009 |
23:41 |
Not Applicable |
|
Nc_netb.dll |
5.0.29763.0 |
108,352 |
08-Oct-2009 |
19:44 |
x86 |
|
Nc_tcp.dll |
5.0.29763.0 |
108,352 |
08-Oct-2009 |
19:44 |
x86 |
|
Nc_tcps.dll |
5.0.29763.0 |
153,408 |
08-Oct-2009 |
19:44 |
x86 |
|
Ndbcs.dll |
5.0.29763.0 |
1,288,000 |
08-Oct-2009 |
19:44 |
x86 |
|
Slave.exe |
5.0.29763.0 |
157,504 |
08-Oct-2009 |
19:44 |
x86 |
|
Cfront.dll |
5.0.29763.0 |
1,296,192 |
08-Oct-2009 |
19:44 |
x86 |
|
Cfrontsql.dll |
5.0.29763.0 |
1,398,600 |
08-Oct-2009 |
19:44 |
x86 |
|
Fin.etx |
Not Applicable |
174,301 |
07-Sep-2009 |
19:36 |
Not Applicable |
|
Fin.stx |
Not Applicable |
212,162 |
07-Sep-2009 |
19:36 |
Not Applicable |
|
Mapihelper.dll |
5.0.29763.0 |
78,152 |
08-Oct-2009 |
19:44 |
x86 |
|
Microsoft.dynamics.nav.olsync.navsyncaddin.dll |
5.0.29763.0 |
759,688 |
08-Oct-2009 |
19:44 |
x86 |
|
Microsoft.navision.cfront.cfrontdotnet.dll |
5.0.29763.0 |
182,144 |
08-Oct-2009 |
19:44 |
x86 |
|
Office.dll |
2.2.0.0 |
202,560 |
08-Oct-2009 |
19:44 |
x86 |
|
Outlook.exe.config |
Not Applicable |
4,492 |
07-Apr-2008 |
01:06 |
Not Applicable |
|
Outlookproxy.dll |
9.1.0.0 |
395,088 |
08-Oct-2009 |
19:44 |
x86 |
|
Microsoft.dynamics.nav.olsync.navsyncaddin.resources.dll |
5.0.29763.0 |
51,120 |
11-Sep-2009 |
00:07 |
x86 |
|
Atl80.dll |
8.0.50727.4053 |
97,280 |
11-Jul-2009 |
03:41 |
x86 |
|
Mfc80.dll |
8.0.50727.4053 |
1,105,920 |
11-Jul-2009 |
04:46 |
x86 |
|
Mfc80u.dll |
8.0.50727.4053 |
1,093,120 |
11-Jul-2009 |
04:46 |
x86 |
|
Mfcm80.dll |
8.0.50727.4053 |
69,632 |
11-Jul-2009 |
09:19 |
x86 |
|
Mfcm80u.dll |
8.0.50727.4053 |
57,856 |
11-Jul-2009 |
09:07 |
x86 |
|
Msvcm80.dll |
8.0.50727.4053 |
479,232 |
11-Jul-2009 |
09:08 |
x86 |
|
Msvcp80.dll |
8.0.50727.4053 |
554,832 |
11-Jul-2009 |
09:09 |
x86 |
|
Msvcr80.dll |
8.0.50727.4053 |
632,656 |
11-Jul-2009 |
09:12 |
x86 |
|
Atl80.dll |
8.0.50727.4053 |
114,688 |
11-Jul-2009 |
03:40 |
x86 |
|
Atl80.dll |
8.0.50727.4053 |
97,280 |
11-Jul-2009 |
03:41 |
x86 |
|
Mfc80.dll |
8.0.50727.4053 |
1,105,920 |
11-Jul-2009 |
04:46 |
x86 |
|
Mfc80u.dll |
8.0.50727.4053 |
1,093,120 |
11-Jul-2009 |
04:46 |
x86 |
|
Mfcm80.dll |
8.0.50727.4053 |
69,632 |
11-Jul-2009 |
09:19 |
x86 |
|
Mfcm80u.dll |
8.0.50727.4053 |
57,856 |
11-Jul-2009 |
09:07 |
x86 |
|
Atl80.dll |
8.0.50727.4053 |
97,280 |
11-Jul-2009 |
03:41 |
x86 |
|
X86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_473666fd.manifest |
Not Applicable |
466 |
11-Jul-2009 |
03:41 |
Not Applicable |
|
Mfc80.dll |
8.0.50727.4053 |
1,105,920 |
11-Jul-2009 |
04:46 |
x86 |
|
Mfc80u.dll |
8.0.50727.4053 |
1,093,120 |
11-Jul-2009 |
04:46 |
x86 |
|
Mfcm80.dll |
8.0.50727.4053 |
69,632 |
11-Jul-2009 |
09:19 |
x86 |
|
Mfcm80u.dll |
8.0.50727.4053 |
57,856 |
11-Jul-2009 |
09:07 |
x86 |
|
X86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_b77cec8e.manifest |
Not Applicable |
2,372 |
11-Jul-2009 |
09:50 |
Not Applicable |
|
Msvcm80.dll |
8.0.50727.4053 |
479,232 |
11-Jul-2009 |
09:08 |
x86 |
|
Msvcp80.dll |
8.0.50727.4053 |
554,832 |
11-Jul-2009 |
09:09 |
x86 |
|
Msvcr80.dll |
8.0.50727.4053 |
632,656 |
11-Jul-2009 |
09:12 |
x86 |
|
Msvcm80.dll |
8.0.50727.4053 |
479,232 |
11-Jul-2009 |
09:08 |
x86 |
|
Msvcp80.dll |
8.0.50727.4053 |
554,832 |
11-Jul-2009 |
09:09 |
x86 |
|
Msvcr80.dll |
8.0.50727.4053 |
632,656 |
11-Jul-2009 |
09:12 |
x86 |
|
X86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989.manifest |
Not Applicable |
1,870 |
11-Jul-2009 |
09:50 |
Not Applicable |
|
8.0.50727.4053.policy |
Not Applicable |
804 |
11-Jul-2009 |
03:41 |
Not Applicable |
|
X86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_473666fd.manifest |
Not Applicable |
466 |
11-Jul-2009 |
03:41 |
Not Applicable |
|
X86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989.manifest |
Not Applicable |
1,870 |
11-Jul-2009 |
09:50 |
Not Applicable |
|
X86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_b77cec8e.manifest |
Not Applicable |
2,372 |
11-Jul-2009 |
09:50 |
Not Applicable |
|
8.0.50727.4053.policy |
Not Applicable |
804 |
11-Jul-2009 |
03:41 |
Not Applicable |
|
8.0.50727.4053.policy |
Not Applicable |
804 |
11-Jul-2009 |
04:46 |
Not Applicable |
|
8.0.50727.4053.policy |
Not Applicable |
804 |
11-Jul-2009 |
03:40 |
Not Applicable |
|
8.0.50727.4053.policy |
Not Applicable |
804 |
11-Jul-2009 |
04:46 |
Not Applicable |
|
8.0.50727.4053.policy |
Not Applicable |
804 |
11-Jul-2009 |
03:40 |
Not Applicable |
Status
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
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THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON-INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.
