FIX: You may not be able to see subtotals on the second monitor if you view the screen over dual monitors in Microsoft Dynamics AX 2012


This article applies to Microsoft Dynamics AX 2012 for all regions.

Symptoms

You may not be able to see subtotals on the second screen if you view the screen over dual monitors in Microsoft Dynamics AX 2012.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, go to the following Microsoft website:You can also contact technical support for Microsoft Dynamics by telephone by using these links for country specific telephone numbers. To do this, go to one of the following Microsoft websites:

PartnersCustomersIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

See How to install a Microsoft Dynamics AX hotfix for information about how to install this hotfix.

Prerequisites

You must have Microsoft Dynamics AX 2012 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply this hotfix.
File information

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.
Vlastnosti

ID článku: 2793429 – Posledná kontrola: 17. 2. 2017 – Revízia: 2

Microsoft Dynamics AX 2012

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