April 2014 servicing stack update for Windows 8.1 and Windows Server 2012 R2

This article describes a servicing stack update for Windows 8.1, Windows RT 8.1, and Windows Server 2012 R2.

Note We recommend that you install update 2975061 as it contains additional improvements that more comprehensively fixes the problem than update 2969339

About servicing stack

The servicing stack includes the files and resources that are required to service a Windows image. This includes the Package Manager executable, the required servicing libraries, and other resources. The servicing stack is included in all Windows installations.

Issue that's fixed in this update

The installation of update 2919355 fails with a "0x80073712" error on a computer that is running Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2.

Cause

This issue occurs because a new component in update 2919355 contains a file version that is later than the file version that was already installed on the computer.

Resolution

You must install update 2969339 that is described in this article when you encounter the 0x80073712 error during installation of update 2919355.

Note We recommend that you install update 2975061 as it contains additional improvements that more comprehensively fixes the problem than update 2969339.

How to obtain this update

Windows Update

This update is available from Windows Update.

Microsoft Download Center

The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows 8.1Download Download the package now.
All supported x64-based versions of Windows 8.1Download Download the package now.
All supported x64-based versions of Windows Server 2012 R2Download Download the package now.

Note The update for Windows RT 8.1 can be obtained only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update information

Prerequisites

To apply this update, you must be running Windows 8.1 or Windows Server 2012 R2.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update replaces a previously released update 2919442.

Removal information

After you install this update, you cannot uninstall it to revert to an earlier version of the update.

File information

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional file information
Vlastnosti

ID článku: 2969339 – Posledná kontrola: 17. 12. 2015 – Revízia: 1

Pripomienky