Skype for Business VbSS application sharing doesn't work for UCMA based Contact Center in Skype for Business Server 2015

Velja za: Skype for Business Server 2015

Symptoms


Consider the following scenario:

  • You implement the Microsoft Skype for Business UCMA based Contact Center applications that support app sharing in your organization.
  • You enable the Video-based Screen Sharing (VbSS) feature in Skype for Business Server 2015.
  • You share your desktop with another user by using a Skype for Business client.

In this scenario, the desktop sharing fails.

Workaround


To work around this issue, you can refer to the following article to disable the VbSS feature in Skype for Business Server 2015:

Video based Screen Sharing for Skype for Business Server

Resolution


To fix this issue, install the January 2019 cumulative update 6.0.9319.537 for Skype for Business Server 2015 and Unified Communications Managed API 5.0 Runtime.