Can't make an outbound PSTN call by using Skype for Business on Mac if LBR is enabled

Velja za: Skype for Business Server 2015

Symptoms


In a Microsoft Skype for Business Server 2015 environment, you're located in a network site that's enabled for Location-Based Routing (LBR). When you make an outbound PSTN call by using a UCWA client such as a Skype for Business on Mac client or a Skype for Business mobile client, the call fails. In addition, the Skype for Business for Windows client isn't affected.

Cause


This issue occurs because Skype for Business Server 2015 doesn't assign a correct policy to the user to send the calls through in this situation.

Resolution


To fix this issue, install the January 2019 cumulative update 6.0.9319.537 for Skype for Business Server 2015, Web Components Server.