You can download the application from the below links, depending on your Windows version:
The criteria to be credit compliant is outlined as the on time payment of reseller invoices (target = 95%).
Payment of Microsoft invoices must be a minimum of 95.0% current, measured across both segments.
- Excludes disputed Microsoft receivables with a logged, documented Microsoft Regional Operations Center Service Request Log Number or I.T.
If you wish to initiate investigation of your credit compliance, please log a case via explore.ms.
To log a case with the Call Logging Tool:
- Open explore.ms and click Sign In.
- Sign in using your Microsoft Account (previous Live ID) and password.
- Under the Tools heading, click Call Logging Tool (CLT) to create your case.
In the event that you cannot access the CLT on explore.ms, see region specific contact information listed below:
Note: Using the Contact Microsoft Support button requires you to login into the MPN site using a valid Microsoft Partner Network login. If you do not have a valid Microsoft Partner Network login or are having problems logging in to MPN, you can get more information or assistance from the MPN Support site.