- The Lync 2013 user was issued a client authentication certificate by a Lync Server registrar pool.
- Certificate authentication was disabled at the Lync Server 2013 pool level.
- The Lync 2013 user is moved to a Lync Server 2013 pool that does not support certificate authentication from a Lync Server pool by which certificate authentication is unsupported.
- The following event is logged in the Windows Event Viewer of the Windows client computer that is hosting the Lync 2013 client:
Time: mm/dd/yyyy hh:mm:ss AM|PM
Source: Application Error
Message: Faulting application name: lync.exe, version: 15.0.0000.0000, time stamp: 0x52b0af33
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18229, time stamp: 0x51fb1116
Exception code: 0xc0000017
Fault offset: 0x0000c41f
Faulting process id: 0xc08
Faulting application start time: 0x01cf4750d18c8ce9
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
Faulting module path: C:\WINDOWS\syswow64\KERNELBASE.dll
Report Id: 2704603f-b37c-11e3-83e5-123456123456
Workaround 1Follow these steps while signed into the Lync 2013 client:
- Click the down arrow of the signed-in user's Presence Update feature, and then choose the Sign Out menu option.
- From the Lync 2013 "Sign in" page, click the Delete my sign-in info link.
- Click Yes at the Want us to forget this sign-in information? prompt.
- Sign into the Lync 2013 client again.
Workaround 2Follow these steps to manually remove the client authentication certificate from the Windows client computer's Current user certificate store:
- Open Microsoft Management Console (MMC).
For Windows 8
- Press the Windows logo key to access the Start screen.
- Type mmc.exe into the Search feature.
- Double-click on the mmc.exe icon to open a new instance of Microsoft Management Console (MMC).
- Click Start, and then type mmc.exe into the Search window.
- Double-click on the mmc.exe icon to open a new instance of the Microsoft Management Console (MMC).
- On the File menu, click Add/Remove Snap in.
- In the Available snap-ins window, select Certificates.
- Click Add, select the My user account, click Finish, and then click OK.
- Expand the Certificates - Current User, expand Personal, and then click Certificates.
- On the right panel, locate a certificate(s) that has attributes similar to the following in the details pane:
Issued To: firstname.lastname@example.org
Issued By: Communications Server
Intended Purpose: Client Authentication
Expiration date: A date that is earlier than the current date
- Select these certificates, and then delete them.
- Close the MMC.
- Open the Lync 2013 client, and then sign in.
Workaround 3Follow these steps to enable the Lync Server 2013 certificate authentication feature:
- Open Lync Server Control Panel.
- Click Security.
- Click the Registrar tab
- Select the Global or registrar pool policy that supports the Lync 2013 user(s).
- Click Edit, and then select Details.
- Select the Enable certificate authentication option.
- Click Commit.
Lync 2010 and Lync 2013 Client Authentication
User and Client Authentication for Lync Server 2013
ID članka: 2966227 - Poslednji pregled: 22.09.2014. - Verzija: 1