Possible Outlook stability issues with DisablePWDialog registry value


When using Outlook with the DisablePWDialog registry value set, some issues related to program functionality and stability have been seen by Microsoft support teams. These include, but are not limited to, the following symptoms:

  • Authentication prompts may not appear where required
  • You are unable to force Outlook to prompt for credentials

    (e.g., you are unable to apply the Always prompt for logon credentials setting)
  • Online Mode Performance issues
  • You receive the following message at launch or other times:

    You are currently logged on to a domain that is not authorized to access the Microsoft Exchange server. Log into an authorized domain and try again.
  • You receive the following message when attempting to access the Automatic Replies (Out of Office) feature:

    Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later.


You have the following registry data present.

Key: HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\RPC 
Key: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\x.0\Outlook\RPC 

DWORD: DisablePWDialog
Value: 1

Where x.0 = 15.0 for Microsoft Outlook 2013, and x.0 = 14.0 for Microsoft Outlook 2010.


WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.
  1. Exit Outlook.
  2. Start Registry Editor.

    In Windows 8 and Windows 8.1

    Swipe in from the right to open the charms, tap or click Search , and then type regedit.exe in the search box. Or, type regedit.exe at the Start screen, and then tap or click regedit in the search results.

    In Windows Vista and Windows 7

    Click Start, type regedit in the Start Search box, and then press Enter. If you are prompted for an administrator password or for confirmation, type the password, or click Allow.
  3. Navigate to the appropriate path from the Cause section above.
  4. Right-click DisablePWDialog and click Modify and set it to 0 (zero), or select Delete to remove it from the registry.


ID članka: 2973566 - Poslednji pregled: 05.06.2014. - Verzija: 1

Microsoft Outlook 2010, Microsoft Outlook 2013

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