Excel 2013 crashes when moving Excel sheet tab

Symptoms

While you are working with Excel spread sheet, Microsoft Excel 2013 crashes when you move Excel sheet tab to reposition wtihin the same workbook or to a separate workbook window.

When you examine your Application event log, you find an event (Event ID = 1000) with a crash signature that matches one of the following.
Application NameApplication VersionModule NameModule VersionOffset
Excel.exe15.0.4517.1004Excel.exe15.0.4517.10040x000218AE
Excel.exe15.0.4535.1507Excel.exe15.0.4535.15070x000218AE
Excel.exe15.0.4569.1504Excel.exe15.0.4569.15040x000219C5

Cause

This problem is caused by a known issue in certain builds of Microsoft Excel 2013.

Resolution

If you find a crash signature in your Application event log that mataches one of the signatures in the table in the System section, please install the latest update for Excel. The method of updating depends on whether you have a Click-to-Run installation of Office or an MSI installation of Office.

To see whether you are using a Click-to-Run installation of Office 2013, click the File tab in Excel and then click Account. If you see"Office Updates" under Product Information, as shown in the following figure, you are using a Click-to-Run installation of Office.



If you do not see "Office Updates" under Product Information, you have an MSI installation of Office 2013.

The latest updates for Office can be found using the follwoing links:


More Information

Note The following crash signatures have not been correlated to reproducible steps that cause the crash. Crash signatures are based on a combination of the different elements listed in the signature data. So, if you find one of these crash signatures in your application event log (or the crash is deteced by the OffCAT tool), then the update recommended by this article has a very high chance of stopping these particular crashes on your computer.
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ID članka: 2981214 - Poslednji pregled: 01.07.2014. - Verzija: 1

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