Microsoft Exchange Online Mail Flow Diagnostic

INTRODUCTION

The Microsoft Exchange Online Mail Flow Diagnostic tool Support Diagnostics Platform (SDP) package collects sender, recipient and contact, connectors, and message trace information from your on-premises and Exchange Online organizations.

MORE INFORMATION

Notes
  • This diagnostic package is produced specifically for customers who have both an on-premises Exchange Server organization and Exchange Online in Microsoft Office 365 (hybrid deployment).
  • All file names in the data collection are prefaced with <YYYYMMDD_HHMMSS>.
  • Information that's collected will depend on whether the sender or recipient has a mailbox or is a mail contact in your Exchange Online organization.
  • When the diagnostic is prompted, message trace information will be collected for the sender-recipient pair and date (plus or minus one day) that you enter.

Information that is collected

Connector detail
DescriptionFile name
Get-InboundConnector cmdlet output for the Exchange Online environmentInboundConnector.txt
Get-OutboundConnector cmdlet output for the Exchange Online environmentOutboundConnector.txt
Get-SendConnector cmdlet output for the Exchange on-premises environmentSendConnector.txt
Get-ReceiveConnector cmdlet output for the Exchange on-premises environmentReceiveConnector.txt
Data-collection log
DescriptionFile name
Log of all cmdlet output in a single text fileData_Collection.log
On-premises recipient detail
DescriptionFile name
Get-AcceptedDomain cmdlet output for the Exchange Online environmentCloud_AcceptedDomain.txt
Get-RemoteDomain cmdlet output for the Exchange Online environmentCloud_RemoteDomain.txt
Get-Recipient cmdlet output for the affected Exchange Online userCloud_Recipient.txt
Exchange Online user detail
DescriptionFile name
Get-AcceptedDomain cmdlet output for the on-premises Exchange environmentOnPrem_AcceptedDomain.txt
Get-RemoteDomain cmdlet output for the on-premises Exchange environmentOnPrem_RemoteDomain.txt
Get-Recipient cmdlet output for the affected on-premises Exchange userOnPrem_Recipient.txt

REFERENCES

For more information about Microsoft Automated Troubleshooting Services and about SDP, see the following Microsoft Knowledge Base article:
2598970  Information about Microsoft Automated Troubleshooting Services and Support Diagnostics Platform
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ID članka: 2982028 - Poslednji pregled: 03.02.2015. - Verzija: 1

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