One or more Azure Active Directory sync services don't start

PROBLEM

You discover that one or more Azure Active Directory synchronization services don't start. For example, the Microsoft Azure AD Sync service or the Windows Azure Active Directory Synchronization Service doesn't start. 

SOLUTION

To resolve this issue, use one or more of the following methods, as appropriate for your situation.

Solution 1: Make sure that the logon account is set to the directory synchronization service account

If you're using the Azure Active Directory Sync tool
If you're using Azure Active Directory Sync (AAD Sync) Services

Solution 2: Make sure that the directory synchronization account is set to log on as a service in Group Policy

To make sure that the directory synchronization account is configured to log on as a service in the local policy, follow these steps:
  1. Click Start, type gpedit.msc in the search box, and then press Enter.
  2. Expand Computer Configuration, expand Window Settings, expand Security Settings, expand Local policies, and then click User rights assignment.
  3. Confirm that the directory synchronization service account is added to the following policies:
    • Log on as a service
    • Log on as batch job
    • Log on locally
  4. If you made changes to the local policy, restart the computer to apply the changes.

Solution 3: Reinstall the directory synchronization appliance

If neither Solution 1 nor Solution 2 resolves the issue, remove and then reinstall the directory synchronization appliance. 

For example, if you're using the Azure Active Directory Sync tool, remove and then reinstall it. Or, if you're using AAD Sync, remove and then reinstall it.

MORE INFORMATION

Still need help? Go to Microsoft Community or the Azure Active Directory Forums website.
Svojstva

ID članka: 2995030 - Poslednji pregled: 20.12.2016. - Verzija: 1

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