Missing export option for Proofpoint users in Office 365 dedicated

Symptoms

When you click the Export icon in the Proofpoint UI in Microsoft Office 365 dedicated, the option to export is not visible.

Cause

This issue occurs because you are not in the Export Users group. To perform the Export function, you must be a member of the Export Users group. This is a new behavior for the latest Proofpoint build.

Resolution

To resolve this issue, make sure that you are a member of the Export Users group.

Users in the “Export Users” group are assigned user rights to create and view export jobs. Users who are not in the Export Users group cannot create or view export jobs. For these users, the Export option is not available.

The following is a screen shot of a user profile in the Export Users group.

screen shot of a user in the Export group
Svojstva

ID članka: 2995537 - Poslednji pregled: 30.08.2014. - Verzija: 1

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