- You have a computer that's running Windows 8.1 or Windows Server 2012 R2.
- The computer has the xHCI (USB3) controller, but there's no any device connected to the USB port.
- You run the Sysprep.exe process together with the /generalize switch to generalize the system.
Additionally, if the device is in D3 when the system restarts, the xHCI driver will try to bring it back to a D0 state. This operation must access the hardware configuration information from the registry. However, because the hardware configuration information has already been deleted by the Sysprep.exe process, Windows doesn’t handle this particular scenario correctly. Therefore, the “0x0000009F" Stop error occurs during the shutdown process.
If the xHCI controller is disabled in either the BIOS or Windows, this issue does not occur. The issue also does not occur if the /generalize switch is not used.
ID članka: 2997369 - Poslednji pregled: 06.09.2014. - Verzija: 1