You may get this error We’re sorry, Office Click-to-Run installer encountered a problem because you have these Windows installer based Office programs installed on your computer if you try to install an Microsoft 365 product or a standalone Office 2019, 2016, or 2013 application, such as Visio, Project, Skype for Business, or OneDrive for Business, while you have 2019, 2016, or 2013 versions of Microsoft Office Professional Plus or Microsoft Office Standard already installed on your computer. To avoid this error, do the following: